This thing looks like it works the way Avaya does for me. A person calls my company's main number, then my extension, and the Avaya IP Agent lets me know a call is coming in. I click a button to accept the call, pick up a phone in my home office, and I'm connected to that customer, who has no idea I'm not in our corporate HQ in Tampa unless I tell them I'm actually in KC. If I had this setup on a company laptop, I could go anywhere, put in the phone number I'm at, and be able to take calls on this "Virtual PBX".

(I also use it to make outgoing calls, but that may not be a feature of this service.)

I would expect ISPs like Time-Warner Cable that are offering local phone service to package some of the features of this service (like forwardable voice mail, call screening, forwarding etc.) to gain marketshare from the RBOCs.

On Nov 9, 2007 5:55 PM, Oren Beck orenbeck@gmail.com wrote:

http://grandcentral.com/howitworks/webcall_button

I dunno if it's patented nor even patentable.

But if we do it and it is it's certain that the lawyers will swiftly let us know.