He or she means "free" as in beer. In other words, just because the Open Source software doesn't cost any money to buy it doesn't mean it doesn't cost a company money to support, which is very true. Hence why I advocate that businesses look into a support partner of some kind for support escalations.
The good news, however, is that in general that kind of support is very reasonable, and from a total cost of ownership perspective in almost any scenario Free software solutions will be cheaper overall.
Jeffrey.
On Tue, Nov 4, 2008 at 5:58 PM, Luke Dashjr luke@dashjr.org wrote:
On Tuesday 04 November 2008 02:20:44 pm Haworth, Michael A. wrote:
I am also enjoying the turn in directions to the licensing side because that is what our current licensing vendor mention when she caught wind
that
we were thinking of using OS for some things - got the terse email regarding 'hidden clauses' in the Linux licensing and that OS software isn't really 'free' because it isn't supported...
What does support have to do with freedom?