On 7/5/07, kclug-request@kclug.org kclug-request@kclug.org wrote:
Message: 1 Date: Thu, 05 Jul 2007 12:31:16 -0500 From: Jonathan Hutchins hutchins@tarcanfel.org Subject: Re: Web services "in" the KC area. To: kclug@kclug.org Message-ID: 200707051231.17057.hutchins@tarcanfel.org Content-Type: text/plain; charset=iso-8859-6
I've had phone service here for 17 years from Bell, now AT&t (again). I've
called them once, to find out when they'd have the lines back up from the big ice storm. There may be things I don't like about them, but service availability ain't one of 'em. I laugh at the cable guys every time they try to sell me phone service.
There are good and bad things about Ma Bell, and they have always had the supercillious business attitude with their customers. In my case:
Charged almost a dollar a minute for a phone call to Vancouver, BC, and charging $0.75 per call to their 800 "customer service" line SEVERAL times.
Overcharging a cellphone customer $1500 in one month . . . (girlfriend)
Bait and switch practices on cellphone plans.
I'm sure there are others. YMMV. I just avoid them whenever and wherever possible. Just expect less and less, and pay more and more for nothing.
Gary Hildebrand ST. Joseph, MO
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