On Wednesday 05 November 2008 02:17:05 pm Jeffrey Watts wrote:
He or she means "free" as in beer. In other words, just because the Open Source software doesn't cost any money to buy it doesn't mean it doesn't cost a company money to support, which is very true. Hence why I advocate that businesses look into a support partner of some kind for support escalations.
"Free of charge" is not too important.