US Post. That'll give you a feel for how bad it could be if Time Warner gets cranky.
On 7/3/07, Luke-Jr luke@dashjr.org wrote:
So how am I supposed to complain when my latency sucks?
On Tuesday 03 July 2007 22:29, Billy Crook wrote:
I'm not so sure that's the right presumption. Their online chat support only works on IE. IE only works on Windows. This could mean two
things.
They overlooked users of every other operating system. OR, and I think perhaps much more likely, those users don't need helpdesk style support.
Given that only Windows users need "help" using their cable modem, I
think
it only fitting that they not waste money making such support available
to
people who will never need it. Indeed, the far more perplexing
oversight
is how Time Warner thought it would be a bright idea to offer support
for
your Internet connection, OVER THE INTERNET.
On 7/3/07, Arthur Pemberton pemboa@gmail.com wrote:
Contrastingly, Time Warner Cable's online chat claims to support Netscape and IE only, so far I've tried it in IE. So unless it really works in Netscape, no cross OS, or even Firefox support. The support-analyst I spoke with, they will be focusing on IE because "Firefox does not come bundled with Windows, so we know that everyone will have Internet Explorer" , which of course presumes that only Windows exists.
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