Comcast question [OT]

[Gene Dascher]

Been there, done that!  I have cookies enabled on all my browsers, so I know
that is not the problem.  Thanks anyway.

Gene

> -----Original Message-----
> From: Lucas Peet [mailto:lpeet at eccod.com]
> Sent: Tuesday, February 26, 2002 10:35 AM
> To: Gene Dascher; kclug at kclug.org
> Subject: Re: Comcast question [OT]
>
>
> Try emptying your web cache, and deleting all your cookies...I don't
> have Comcast, but this should probably help you.  Also check to make
> sure that you have cookies enabled, and that your webcache is large
> enough to store the cookies (15-30Mb should be more than enough).
>
> -Lucas
>
> Gene Dascher wrote:
>
> >Are there any other Comcast broadband users who can't login to the
> >Comcast.net site?  I go to www.comcast.net/ and enter my login
> and password,
> >but it always returns me to the same screen.  If I try to access "Member
> >Services" or "Email", it tells me "You have to be logged in to
> acccess ...".
> >I know that I am entering the correct login info, because if I enter the
> >wrong password, it takes me to a "You have entered incorrect information"
> >page and has me try again.  The same thing happens with EVERY
> browser that I
> >use (IE, Netscape 6, Netscape 4.79).
> >
> >	I was able to successfully reach the member services page
> ONE TIME a couple
> >of weeks ago to add an email account for my wife, but have not
> been able to
> >get in since.  I am not having any problems getting email from any of the
> >comcast.net email accounts.  The only thing I haven't done is to Download
> >their little program like they tell you to do, but I'm not sure how much
> >difference that should make.  I thought that we were supposed to
> be able to
> >access our email, etc via browser, from ANY computer on the net, not just
> >the one where we downloaded their software.  I am going to call
> their tech
> >support AGAIN today and see if they are having problems.
> >
> >I just wanted to see if I am the only one on the list who is having this
> >problem.
> >
> >Thanks,
> >Gene
> >
> >
> >
> >
>
>