"How do you deal with difficult people?"

[bewkard at gmail.com]

Bunny?!  Where do I get my bunny?  It had better be free to make up for the rotten experience that I had with product X!!  I mean I pay my bill on time for services rendered each month, I think I deserve a freebie this month. And that bunny better be fire proof!

-- Rants of a retail lackie


I agree with Chris.  However, it can be really challenging when the customer shoots down your solutions for nitpicky issues. 
Sent from my BlackBerry

-----Original Message-----
From: "Christofer C. Bell" <christofer.c.bell at gmail.com>

Date: Mon, 8 Jun 2009 16:12:10 
To: Kclug<kclug at kclug.org>
Subject: Re: "How do you deal with difficult people?"


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