Cell-Capable Modems

[KRFinch at dstsystems.com]

If only it were that simple.  :)  I used to be able to do that, but that
was before this job.

DST has IT response times that they are contractually obligated to uphold.
If something goes awry, most of the time, some type of response is required
in under 30 minutes.  Depending on the severity, this timeframe can be
tightened even further.  Realistically, half the time you can talk your way
through it without dialing in.  But those other times...

- Kevin

                                                                                                    
                
                    "Brian Densmore"                                                                
                
                    <DensmoreB at ctbsonline.       To:     <kclug at kclug.org>                          
                
                    com>                         cc:                                                
                
                    Sent by:                     Subject:     RE: Cell-Capable Modems               
                
                    owner-kclug at marauder.i                                                          
                
                    lliana.net                                                                      
                
                                                                                                    
                
                                                                                                    
                
                    08/15/2002 03:18 PM                                                             
                
                                                                                                    
                
                                                                                                    
                

Usually when that happens to me. I turn off my cell phone, so
when the inevitable call comes half an hour later, I don't answer it.
I then proceed to finish what I'm doing, blowing off the page and all
subsequent pages, and then go home and dial in and fix the problem.
Finally I turn the phone back on and retrieve my messages, call in and
tell them everything is fixed. End of problem.

my $0.02,
Brian

> -----Original Message-----
> From: KRFinch at dstsystems.com [mailto:KRFinch at dstsystems.com]
> Sent: Thursday, August 15, 2002 3:09 PM
> To: Duston, Hal
> Cc: kclug at kclug.org
> Subject: RE: Cell-Capable Modems
>
>
>
> Hal-
>
> I kinda see it as the lesser of 2 evils.  For Example:
>
> Let's say it's the top of the 4th, you've spent $50 to get
> the family to a
> ballgame, and the pager goes off.  You need to look at a
> process running on
> a server.  Do you:
>
> A) Kiss that cash goodbye, pack everyone into the car again,
> drive home so
> you can dial in, and hope your family will forgive you?
>
> B) Strand the family at the park, go home and dial in, and
> then hope you
> can make it back before the game ends?
>
> C) Do a variation on A or B that involves driving back to the
> office for an
> undetermined period of time?
>
> D) Go out to the parking lot, get the laptop, and dial in over the
> cellphone?
>
> As I see it, work is already imposing on me for wearing the
> pager in the
> first place, and they aren't paying me any more for doing it.
>  Something
> like this would at least make having a life oncall a little
> more bearable.
> This same scenario could just as easily unfold at a movie, at
> a mall, or at
> the symphony.
>
> So, have you ever used one?
>
> - Kevin
>
> PS- I have brought a laptop to a ballgame before.  I've done
> it more than
> once.  I've also had to leave 3 games early so far this year
> because of
> this derned pager.  :)
>
>
>
>
>
>                     "Duston, Hal"
>
>                     <hdusto01 at sprintspe       To:
> "'KRFinch at dstsystems.com'" <KRFinch at dstsystems.com>,
>                     ctrum.com>
> kclug at kclug.org
>                                               cc:
>
>                     08/15/2002 02:57 PM       Subject:
> RE: Cell-Capable Modems
>
>
>
>
>
>
>
>
> KRFinch at dstsystems.com wrote:
> >
> > Hello all!
> >
> > Kinda off-topic, but I figured I would ask to see
> > if anyone out there had some insights.  The idea
> > got kicked around that my team might get a cell-capable
> > modem to go with our new Nextel phone for the person on
> > call.  That way, whenever we get a support call, even
> > if we are at the ballpark, we could go ahead and dial
> > in.
> >
> > Any anecdotes anyone has on dialing in through a cell
> > phone, I'm all ears.
> >
> > Thanks!
> >
> > Kevin Finch
>
> Yes.  DON'T DO IT.  So you're going to take a laptop
> to the ballpark with you?  I can't whistle v.90 either.
>
> Hal
>
>
>
>
>
>
> majordomo at kclug.org
>