DSL providers?

[hanasaki]

   RR has been OK for me too.  When its up it is solid.  The biggest
   problems encountered are:

   EMAIL
   Slow or not working at all.  Setup your own MTA or use an external
   service.

   UN ANNOUNCED DOWNTIME
   In the 4 months since install, it has gone down for routine,
   unannounced, management 3 times.  However; they were good enough to
   take service down in 3AM timeframe.

   IP MANAGEMNT
   They switched Class B or C blocks one day and the DHCP didn't expire
   old addresses.  It kept providing IP's from the old block, for 2 days.

   SCANNING
   There used to be quite a few port scans from the DNS server address.
   This as abated as of the last two months.

   COLLISIONS - CAN SOMEONE TELL ME IF THIS IS MORE THAT IS ACCEPTABLE?

     eth0      Link encap:Ethernet  HWaddr -----
               inet addr:65.28.85.53  Bcast:255.255.255.255
     Mask:255.255.255.128
               UP BROADCAST RUNNING PROMISC  MTU:1500  Metric:1
               RX packets:212045 errors:0 dropped:0 overruns:0 frame:0
               TX packets:180940 errors:0 dropped:0 overruns:0 carrier:0
               collisions:18071 txqueuelen:100

   SUPPORT
   The installer told me that "everyone" has cable connections put in
   facing up from the floor in middle of their carpeted living room.

   Read what tech support said when asked about all the collions:

     Not sure.
     ----- Original Message -----
     From: hanasaki <hanasaki at microlink.net>
     To: Bob at Road Runner <boba at kc.rr.com>
     Sent: Monday, March 12, 2001 3:21 PM
     Subject: Network is down

     > Whats with all the collisions?  3/12/2001
     >
     -------------------------------------------------------------------
     -----
     >           Link encap:Ethernet
     >           inet addr:24.94.183.227  Bcast:255.255.255.255
     Mask:255.255.255.0
     >           UP BROADCAST RUNNING PROMISC  MTU:1500  Metric:1
     >           RX packets:88595 errors:0 dropped:0 overruns:0 frame:0
     >           TX packets:57108 errors:0 dropped:0 overruns:0
     carrier:0
     >           collisions:2147 txqueuelen:100

   Tia Haenni wrote:

     I totally agree!! I have Road Runner and have been very pleased. I
     work from
     home and wanted to go with DSL, but it wasn't available yet in my
     area. My
     boss has SWB DSL and his speed and reliability are far below mine.
     Besides,
     no DSL company I ever talked to could beat RR's free install, no
     extra
     equipment other than a NIC, and no contracts for $40 a month.

     -----Original Message-----
     From: Jonathan Hutchins, Rune Webmaster
     [[1]mailto:hutchins at therune.com]
     Sent: Thursday, May 24, 2001 3:16 PM
     To: kclug at kclug.org
     Cc: a_gottipati at yahoo.com
     Subject: Re: DSL providers?

     So how come you want to switch away from cable?  I presume you have
     TimeWarner/AmericanCablevision/RoadRunner if you're in a KC group.
     Most of
     the people I know haven't had any trouble with their connection.
     Mine's
     been rock solid for over a year.

     RR has had horrible problems with their Mail servers, but so has
     SWB.
     There's a lot of complaining about the newsservers, but then there
     always
     is, UsenetNews isn't a stable, reliable system no matter who's
     linking you
     to it.

     Sprint's alleged ION service runs over SWB copper, and has to be
     switched
     out of an SWB station at some point.  There are rumors that this
     traffic
     gets the lowest priority service from (competing) SWB support, but
     of course
     that would never happen.  Last I heard ION was a great deal if you
     do lots
     of long-distance, need a second phone line and lots of "services"
     on the
     phones, and oh yeah, you did have a computer that the kids use
     sometimes.  I
     have Sprint for long distance and the main reason I don't bother to
     get
     something better is the nightmare of dealing with their Customer
     Service to
     cancle it!  And do you remember any positive experience dealing
     with SWB's
     Customer Service?

     American Cablevision used to be just as bad, but the new TWC/RR
     national
     call center seems to be a much more professional operation.  I've
     worked
     with them a couple of times to get a user's connection problems
     solved - it
     wasn't their fault, the user had deleted all of the files in their
     Windows98
     root directory.

References

   1. mailto:hutchins at therune.com