TV-OUT on laptop causes major damage, fire / shock

[Brian Densmore]

I say take the free laptop replacement and
when it comes sell/trade it for something different.
Or are they not really offering to replace it?



> -----Original Message-----
> From: Thomas Bruno 
> 
> I got the following e-mail reply from dell:
> 
> 
> -----CUT---------
> 
> Thank you for contacting Dell Technical Support.
> 
> Ronnie, if I have understood it correctly, you are concerned 
> about the 
> smoke coming from the Laptop while trying to connect TV 
> through TV Out 
> connector and also the RCA cable melted because of this.
> 
> I apologize and truly regret any inconvenience this matter may have 
> caused.
> 
> Please provide the information requested below so I can setup the 
> service to arrange for the system to be replaced.
> 
> 
> -----CUT-----------
> 
> This proves dell e-mail techs can't read, i posted the same story to
> them, word for word here, I never said the laptop smoked.  I 
> said the TV
> caught on fire. and the wire melted
>