Web services "in" the KC area.

[Kelsay, Brian - Kansas City, MO]

Exactly.  When mine is down, it is all the way down.

  _____  

From: On Behalf Of Billy Crook
Sent: Tuesday, July 03, 2007 10:30 PM
To: Arthur Pemberton


I'm not so sure that's the right presumption.  Their online chat support
only works on IE.  IE only works on Windows.  This could mean two
things.  They overlooked users of every other operating system.  OR, and
I think perhaps much more likely, those users don't need helpdesk style
support. 

Given that only Windows users need "help" using their cable modem, I
think it only fitting that they not waste money making such support
available to people who will never need it.  Indeed, the far more
perplexing oversight is how Time Warner thought it would be a bright
idea to offer support for your Internet connection, OVER THE INTERNET. 


	 

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