Web services "in" the KC area.

[Billy Crook]

US Post.  That'll give you a feel for how bad it could be if Time Warner
gets cranky.

On 7/3/07, Luke-Jr <luke at dashjr.org> wrote:
>
> So how am I supposed to complain when my latency sucks?
>
> On Tuesday 03 July 2007 22:29, Billy Crook wrote:
> > I'm not so sure that's the right presumption.  Their online chat support
> > only works on IE.  IE only works on Windows.  This could mean two
> things.
> > They overlooked users of every other operating system.  OR, and I think
> > perhaps much more likely, those users don't need helpdesk style support.
> >
> > Given that only Windows users need "help" using their cable modem, I
> think
> > it only fitting that they not waste money making such support available
> to
> > people who will never need it.  Indeed, the far more perplexing
> oversight
> > is how Time Warner thought it would be a bright idea to offer support
> for
> > your Internet connection, OVER THE INTERNET.
> >
> > On 7/3/07, Arthur Pemberton <pemboa at gmail.com> wrote:
> > > Contrastingly, Time Warner Cable's online chat claims to support
> > > Netscape and IE only, so far I've tried it in IE. So unless it really
> > > works in Netscape, no cross OS, or even Firefox support. The
> > > support-analyst I spoke with, they will be focusing on IE because
> > > "Firefox does not come bundled with Windows, so we know that everyone
> > > will have Internet Explorer" , which of course presumes that only
> > > Windows exists.
>
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