911 Service and VoIP

[Luke-Jr]

Cheap location trick: prerecord your location and play it when the 911 
operator picks up before you are connected.

On Saturday 19 November 2005 06:58, Leo Mauler wrote:
> Every second counts with a 911 call.  With POTS the
> 911 dispatcher can send a police unit and/or ambulance
> out to your home instantly.  With VoIP or mobile
> service, if you are unable to provide location
> information yourself, the 911 dispatcher will have to
> contact this gentleman's service, wasting valuable
> seconds waiting for the location which needs a police
> unit and/or ambulance.
>
> Until VoIP gains the same level of 911 service as
> POTS, I'm not going to switch to POTS.  Anyone who has
> been through a life-threatening experience where they
> were unable to tell the dispatcher their location
> information should be able to agree with me.
>
> Now, I have been told that Everest provides their
> bundled telephone service through the POTS, so they
> seem like a good alternative choice to SBC phone
> service.  However, their service sounds like they
> aren't VoIP either.
>
> --- Paul Taylor <paul at kcnetcare.com> wrote:
> > My team fields about 60+ calls a day from PSAPs
> > that cannot get location or information from a
> > caller who dialed 911. We assist PSAP operators
> > by providing location of the device (VoIP or
> > mobile).
> >
> > Leo Mauler wrote:
> > > --- Luke-Jr <luke at dashjr.org> wrote:
> > > > On Wednesday 16 November 2005 01:05, Leo Mauler
> > > >
> > > > wrote:
> > > > > About the only reasons I don't switch to any
>
> kind
>
> > > > > of VoIP are 911 service (the 911 dispatcher
>
> knows
>
> > > > > where you are withregular phone service but
>
> not
>
> > > > > with VoIP),
> > > >
> > > > If you can dial 911, why can't you say where
>
> youare? :\
>
> > > If you ever have a condition, such as a heart
>
> attack,
>
> > > which causes you to gasp for breath and be unable
>
> to
>
> > > speak, but leave you able to dial the phone (or at
> > > least punch the 911 speed-dial button), you'll
>
> find
>
> > > out just how important it is to have the 911
> > > dispatcher know where your phone is located,
>
> without
>
> > > any input from you.
> > >
> > > And you would probably be surprised to find out
>
> that
>
> > > when, for example, you've just accidentally cut
>
> deeply
>
> > > into your thumb with a broken light bulb, and you
> > > can't seem to stop the flow of blood, you find
> > > yourself so panicked that you temporarily forget
>
> where
>
> > > you live.  Thankfully the POTS system saved me,
>
> the
>
> > > 911 dispatcher knew where to send the ambulance.
>
> I'd
>
> > > hate to think what would have happened had I been
>
> on a
>
> > > VoIP system.
>
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