Road Runner router IP

[admin at kclinux.net]

Dont meantion what OS your running.  Just tell them the lights on your
cable modem go out, then come back on and blink alot before you get
connected again.  Tech support didnt give me any problems when I explained
it like this, they just dispatched an engineer to come check my line.

> Did Road Runner tech support give you much of a hassle?  I run Whatsup
> Gold at work and started monitoring my home router from my office.  I
> have had 3 outages this evening.  Each lasted less than 2 minutes.  I
> have a feeling that when I tell them I am running linux, they will try
> to put the blame on me.
>
>> I had this problem about 4 months ago.  Road Runner came out and
>> plugged
> a
>> little meter outside of the house to the cable line, and detected the
> switch
>> was sending surges out making cable signal fade.  Also was getting a
> quick
>> "snow" screen on TV when it happened.  (Wasn't noticeable unless your
>> concentrating).  Turns out that half my neighbors was having the same
>> problem and were too lazy to call Road Runner.  The guy fixed everyone
> by
>> replacing a switch in Grandview, MO about 4 days later.
>>
>> -----Original Message-----
>> From: owner-kclug at marauder.illiana.net
>> [mailto:owner-kclug at marauder.illiana.net] On Behalf Of
>> gphillip at kaiser.aafp.org
>> Sent: Wednesday, March 12, 2003 12:28 PM
>> To: kclug at kclug.org
>> Subject: Road Runner router IP
>>
>> Does anyone have the RoadRunner business class broadband?  I do and
>> have been having alot of short outages.  Access goes down for say 60
>> seconds and then is back up.
>>
>> Before I talk to RR I want to make sure the problem is not on my end.
>> Does anyone know if the router that comes with business class has its
> own
>> IP address that is pingable from the outside world?  I use my work
>> connection to monitor my home PC. I would like to be able to monitor
>> access to the router.  That way I could see if the connection was
>> dying before or after the router.
>>
>> thanks
>> chad
>>
>>
>>
>>
>> majordomo at kclug.org Enter without the quotes in body of message
>>
>>
>
>
>
>
>