A former cow-erker of mine emailed me about an opening with a large, stable company. Details below, email me your resume and I'll pass it along if you are interested. Sorry for the HTML email, but I wanted to preserve the job description in the original format. Brian Kelsay ------------------------------------------------------------------------ ----------------------------------------------- Know anybody who is interested in a hardware position? It is $40K to $50K. If you do, have them send me a resume, I'll get it to the interviewer. Update: I don't want to put a damper on anyone's enthusiasm. Not having a degree will not count them out, but they will be in line after the applicants who do have a degree or are working on it. Job family description Desktop Support Specialist II * Configures and installs new computer hardware and software for end users. * Assist end users with moderate to complex hardware, software and operating system issues. * Performs asset management activities such inventory check in, updates and reconciliation. * Coordinates and configures IT products and services for activities such as video conferencing, webinars and conference room presentations. * Documents group process and procedure. Reviews documentation created by team members. * Researches, recommends and implements solutions with direction from the senior or team leader. Bachelor's degree in Computer Science or Information Systems preferred. 3 - 5 years experience. Should be pursuing Microsoft Certified Systems Engineer certification * Experienced with Windows XP, Microsoft Office and Internet Explorer. * Experienced working in a Windows server network environment specifically account and file management. * Experienced with current PC/laptop hardware. * Understands the troubleshooting process and can communicate effectively with end users. Job duties include but are not limited to: PC/Laptop setup, configuration, installation and removal Hardware break/fix Hardware related asset management Physical hardware moves Documentation of hardware specific policies and procedures Event setup, configuration and scheduling