From: Glenn Crocker (glenn@netmud.com)
Date: 10/03/01


From: "Glenn Crocker" <glenn@netmud.com>
Subject: RE: switch from swbell DSL to roadrunner?
Date: Wed, 3 Oct 2001 13:53:16 -0500
Message-ID: <FEEJLIMOGEIOHPABDHCLEELJCIAA.glenn@netmud.com>


Dan,

I've enjoyed the speed of RR, but I've had relatively a lot of downtime,
mostly short outages. My prior DSL experience (in California) was that if
it went down, it was for a day or two. RR support is okay, but you have to
deny that you have a network ("yeah, it's just a Windows PC connected to the
cable modem.") etc.

Here's a traceroute on my RR connection:

adobe:/home/glenn 102%> traceroute -n www.w3.org
traceroute: Warning: www.w3.org has multiple addresses; using 18.29.1.34
traceroute to www.w3.org (18.29.1.34), 30 hops max, 38 byte packets
 1 10.60.0.1 17.282 ms 22.849 ms 14.286 ms
 2 24.94.161.205 12.929 ms 13.133 ms 16.857 ms
 3 24.94.161.201 17.392 ms 22.325 ms 15.511 ms
 4 24.94.161.42 14.207 ms 16.745 ms 43.086 ms
 5 24.94.164.3 14.629 ms 15.021 ms 19.350 ms
 6 24.94.160.186 22.985 ms 31.435 ms 54.248 ms
 7 208.172.131.149 30.647 ms 25.224 ms 37.485 ms
 8 208.172.131.210 27.302 ms 32.802 ms 32.663 ms
 9 4.24.8.197 31.654 ms 28.056 ms 29.929 ms
10 4.24.10.113 70.672 ms 29.999 ms 25.023 ms
11 4.24.10.214 54.157 ms 57.370 ms 77.853 ms
12 4.24.10.153 54.342 ms 52.339 ms 77.823 ms
13 4.24.10.181 54.411 ms 51.919 ms 51.332 ms
14 4.24.10.178 173.623 ms 205.742 ms 213.138 ms
15 4.24.6.49 60.293 ms 59.965 ms 58.473 ms
16 4.24.10.217 57.960 ms 103.594 ms 65.465 ms
17 4.0.6.245 68.890 ms 61.582 ms 95.956 ms
18 4.0.5.17 101.471 ms 122.130 ms 59.991 ms
19 4.1.80.5 71.485 ms 72.837 ms 60.431 ms
20 4.1.80.10 60.809 ms 67.221 ms 81.174 ms
21 18.168.0.14 62.575 ms 65.025 ms 70.589 ms
22 18.201.1.3 65.330 ms 62.391 ms 71.290 ms
23 18.24.10.1 92.797 ms 66.202 ms 72.984 ms
24 18.29.1.34 70.546 ms 91.624 ms 65.256 ms

I've considered not _switching_ from RR to DSL, but rather _adding_ DSL in
addition to it and setting up my router to be clever enough to switch
between them during outages. Almost worth it for $35/month.

It's also a dynamic IP (and has changed a few times), and their DNS seems to
be really awful, so I run my own.

-glenn

Glenn Crocker
Netmud http://www.netmud.com
913-451-7785, glenn@netmud.com

> -----Original Message-----
> From: Dan Connolly [mailto:connolly@w3.org]
> Sent: Wednesday, October 03, 2001 1:16 PM
> To: kclug@kclug.org
> Subject: switch from swbell DSL to roadrunner?
>
>
> I've been a swbell DSL customer since ~Apr 2000.
>
> I've had this roadrunner offer on my bulletin-board
> for a month or so now. It just expired, but I wonder...
> anybody think it's worth switching?
>
> I wasn't very happy with swbell DSL at the beginning:
> I reported problems in their DNS and POP services... they had
> a nice support web site that promised 24hr response time...
> but I got no response. I run my own caching DNS now,
> and I don't rely on their POP service, but I never
> got a satisfactory answer about the outage.
>
> But overall, uptime has been good... just a few
> hours down-time here and there over the last year
> and a half or so.
>
> Speed is so-so... bandwidth is decent, but
> latency is not so good... when I was in Austin,
> rr connected me to lcs.mit.edu (my employer)
> thru just a few hops. I'm 25 hops away now:
>
> # traceroute -n www.w3.org
> traceroute: Warning: www.w3.org has multiple addresses; using 18.29.1.34
> traceroute to www.w3.org (18.29.1.34), 30 hops max, 38 byte packets
> 1 192.168.2.1 2.059 ms 1.806 ms 1.810 ms
> 2 208.190.203.254 18.361 ms 19.656 ms 16.806 ms
> 3 151.164.8.2 19.878 ms 20.290 ms 19.276 ms
> ...
> 23 18.201.1.3 68.438 ms 68.637 ms 66.431 ms
> 24 18.24.10.1 79.552 ms 70.355 ms 69.463 ms
> 25 18.29.1.34 69.185 ms 68.862 ms 68.949 ms
>
>
> Any rr customers around... would you do a traceroute
> to 18.29.1.34 and let me know what it looks like?
>
> I think I pay ~$35/month to swbell for DSL+internet service.
>
> What do you think... should I switch to roadrunner?
>
> --
> Dan Connolly, W3C http://www.w3.org/People/Connolly/
>
>

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