From: Jonathan Hutchins, Rune Webmaster (hutchins@therune.com)
Date: 03/23/01


Message-ID: <002101c0b3b9$5efe2710$e4950c0a@uhc.com>
From: "Jonathan Hutchins, Rune Webmaster" <hutchins@therune.com>
Subject: Re: Uh-oh...
Date: Fri, 23 Mar 2001 10:50:34 -0600


---- Original Message -----
From: "Brian Kelsay" <bkelsay@home.com>

> And I thought that programs like Comet Cursor and those stupid pests,
> er, pets were just getting put on the client computers at work to keep
> me busy.

> In all seriousness, of the computers that come to me for repair, 90%
> have 2-5 of these type of programs loaded on them and are causing freaky
> lockups.

I've had pretty good luck with a policy that users aren't allowed to install
executable programs on their PC's. We are planning to roll out a software
inventory some time this year, but my site really doesn't need it. I think
I have an unusually good relationship with my users, and they understand the
reasons for this policy.

It helps that we run NT, and users don't have administrative rights, so a
lot of stuff just won't install, but I think it's their cooperation more
than anything that helps.

If you can speak with supervisors and explain that it's not an arbitrary
rule; it's costing productivity in their department, you should be able to
get some cooperation.

jrh

"Hardware is effectively zero cost. What costs real money is an effective
employee's time."

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